Year 2024Smstoslack

Smstoslack

Smstoslack

Project Overview

The project is an SMS-to-Slack integration that enables two-way messaging directly through Slack channels. Built using Elixir, Fly, GCP, and Stripe, the solution originated from a personal pain point of receiving 2FA codes on a colleague’s phone. Key features include seamless SMS communication and customer support messaging.

Market and Technical Insights

The discussion highlights nuanced telecommunications trends, with one commenter noting SMS’s gradual decline, particularly in markets like Brazil where WhatsApp dominates business communication. Technical queries emerged around carrier integration and A2P 10DLC compliance, indicating potential regulatory challenges in SMS messaging services.

Community Recommendations

Community feedback suggested expanding beyond SMS, with specific recommendations to:

  • Add WhatsApp as an alternative messaging platform
  • Consider regional communication preferences
  • Address potential carrier and regulatory constraints

Business Potential

The creator identified a practical use case in customer support, noting that end-users prefer SMS over email or chatbots. This suggests a niche but potentially valuable market for SMS communication tools, especially for businesses seeking direct, personal communication channels.

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