Clickconnector

Project Overview

ClickConnector is a comprehensive customer support platform designed for SaaS products, offering an integrated suite of tools including:

• HelpDesk
• Knowledge Base Portals
• Feature Requests
• Bug Reports
• Changelogs
• Email Drip Campaigns
• Product Tours
• NPS Tracking
• Testimonial Collection
• Customer Checklists

Originally focused on travel agencies, the project evolved to become a more versatile customer support solution. The platform was developed to provide SaaS teams with a comprehensive set of tools to enhance customer engagement and support.

The project is currently in development for the year 2024, with the goal of creating an all-in-one customer success platform that meets the diverse needs of SaaS businesses.